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Shipping Policy

Shipping Time

  • We typically ship within 2-4 business days of your purchase. All products and parts include tracking numbers for your convenience. We ship to the lower 48 United States, Alaska, Hawaii, Puerto Rico, and Canada. For your reference, 95% of our shipments are delivered within a week.

Shipping Companies

  • For products under 150 lbs, we utilize FedEx, UPS, or USPS for fast and secure delivery.
  • For products exceeding 150 lbs, we utilize established LTL freight companies to ensure safe and efficient delivery.

Delivery and Additional Charges

  • For car lifts (not including scissor lifts), we offer free shipping to lower 48 states with forklift (or similar) on-site, or free pickup at nearby terminal. Car lifts require on-site forklift (no liftgate).
  • For tire machines, scissor lifts, motorcycle lifts, and other auto equipment, we offer free shipping to commercial addresses (in business zones) with forklift (or similar) on-site, or free pickup at nearby terminals in the lower 48 states. Residential or farm addresses and liftgate service require additional shipping charges.
  • Due to their size, car lifts cannot be unloaded using a liftgate service.
  • We strongly recommend against renting a forklift; equipment rental will not be reimbursed.
  • Limited access deliveries (schools, hospitals, restaurants, golf courses, ski resorts, airports, ports, piers, lodging facilities, campgrounds, quarries, factories, military bases, government buildings, etc.) incur a $150 surcharge.
  • Additional freight charges apply to remote areas, high-cost areas (e.g. Manhattan, NY), non-contiguous states (AK, HI, PR), and Canada.
  • Delivery to your address is limited to curbside. For placement inside a building or backyard, additional charges apply.
  • Please track your shipment and ensure someone is available during the delivery (business hours for businesses and scheduled delivery window for residence). A $150 redelivery fee applies for missed deliveries.
  • Please be prepared to unload your delivery within 30 minutes of the truck's arrival. If unloading exceeds this timeframe, a minimum $100 surcharge will apply.
  • If additional freight charges apply during your delivery, please pay them promptly or we may forfeit the warranty.

Delivery of Parts (under 100 lbs) via FedEx, UPS, or USPS

  • Please provide the most complete address possible. For businesses, this includes the business name. Incomplete addresses may result in delivery delays or inability to compensate for lost packages.